03.12_March

March 23, 2012

Present: Dave Chamberlain, Carol Sweny, Jock Irvine, Steph Crowe, John Helfrich

We discussed what should happen when a staff member finds one of the mobile lab laptops that isn't working. Sometimes people just put it back in the cart to get another, or they put a sticky note on it that says "doesn't work."

The sticky notes don't really help because Jock and Donna don't look inside the mobile labs every day.

We decided the best solution is to ask staff members to send Jock and/or Donna an email with the following information:
 * Which Mobile lab?
 * Which laptop?
 * What's wrong with it? (More details than "doesn't work")

Jock will ask Katherine if he can make a short announcement about this at a staff meeting.